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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Wyffels

March 2, 2026

5  out of  5
rating by C Wyffels
"Fast, efficient, friendly and understanding"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Julian Vazquez

February 27, 2026

5  out of  5
rating by Julian Vazquez
"Kenneth Jr was amazing at explaining everything about my policy, and he andwered all my questions and helped me find a policy that was tailored to my specific needs"
We responded:
"Julian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
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T. Booker

February 21, 2026

5  out of  5
rating by T. Booker
"My wife and I contacted Ken about auto insurance. The process was so quick and refreshing, that we opened the discussion to coverage outside of auto. After a 15 minute conversation, we were enrolled. I'd definitely recommend Ken Ross to handle any of there insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ken Ross’s Team. "
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Yuri Gonzalez

February 20, 2026

5  out of  5
rating by Yuri Gonzalez
"Sonny was great! She helped me and explained different policies that would be perfect for me! I moved from Progressive after being there for 9 years!"
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in La Marque . "
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andrew martin

February 17, 2026

5  out of  5
rating by andrew martin
"Providing exceptional service for over 30 years. The Ken Ross Agency is the best."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sandra Evans

February 13, 2026

5  out of  5
rating by Sandra Evans
"Great customer service"
We responded:
"Wow, thank you for the 5-star review, Sandra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carmencitia Irving

February 6, 2026

5  out of  5
rating by Carmencitia Irving
"Ken is a very efficient agent. He assisted me with accuracy and I received my policy the same day. I recommend his Agency to everyone that need insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeanette Rogers

January 23, 2026

5  out of  5
rating by Jeanette Rogers
"Ken Ross and staff were very professional and courteous in assisting me with my insurance needs. I will refer my friends and family to Mr Ross for insurance purposes."
We responded:
"Jeanette, thank you for your wonderful review of State Farm Agent Ken Ross’s Team! Jeanette, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team! "
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Natasha Giddens

January 19, 2026

5  out of  5
rating by Natasha Giddens
"Excellent customer service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kevin Goodwell

December 15, 2025

5  out of  5
rating by Kevin Goodwell
"Ms. Bangmora is professional, helpful, and makes the process smooth!"
We responded:
"Kevin, thank you for giving us your feedback on our service! Merry Christmas and a Happy New year!"
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Daisy Joy

December 10, 2025

5  out of  5
rating by Daisy Joy
"Sonny was the best. Friendly and professional. All in one. I would recommed State Farm anytime.Merry Christmas."
We responded:
"Daisy, thank you for your business and letting us know how we are doing on service! Merry Christmas and a Happy New Year!"
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Sheila Coleman

December 1, 2025

5  out of  5
rating by Sheila Coleman
"Darlene was able to email needed info for a bank very quickly. Have been a happy customer for over 20 years!"
We responded:
"Sheila, thank you for your review on our customer service! We appreciate your business and look forward to 20 more years! Happy Holidays!"
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Roberto Lopez

November 13, 2025

4  out of  5
rating by Roberto Lopez
"Great speedy personable service"
We responded:
"Roberto thank you for letting us know how we are doing. We really appreciate your feedback!"
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Carla Johnson

November 11, 2025

5  out of  5
rating by Carla Johnson
"State Farm Insurance has been very helpful, courteous and profess. My agency keeps me abreast of all products, services and discounts. I recommend this agency to all. Thanks Kenneth!!"
We responded:
"Wow, we appreciate you taking your time on grading our Agency!"
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Zyron Dixon

November 7, 2025

5  out of  5
rating by Zyron Dixon
"Kenneth helped me with my App setup for my auto. Thank you!"
We responded:
"Zyron, thank you for your business and giving us your feedback on our service!"
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Alicia Fletcher

November 5, 2025

5  out of  5
rating by Alicia Fletcher
"Ken was awesome and very thorough! I am a first time buyer so I had soooo many questions and he helped a great deal. Awesome service!"
We responded:
"Alicia, thank you for your feedback and joining our Agency! Our goal is to never let you down and to handle all your insurance needs! Welcome! "
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Sonja Garcia

October 31, 2025

5  out of  5
rating by Sonja Garcia
"Nice professional and informative"
We responded:
"Sonja, thank you very much for your feedback!"
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Amy Salvato

October 30, 2025

5  out of  5
rating by Amy Salvato
"Thank you for always helping and getting us everything we need!! Sunny makes dealing with insurance EASY!!"
We responded:
"Amy, thank you for giving us your feedback on how Sunny took care of your concerns! Have a great weekend!"
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Chakii Birdwell

October 29, 2025

5  out of  5
rating by Chakii Birdwell
"Great experience! My agent Suntaree was helpful and informative, she took her time explaining my coverage She went above and beyond to to make sure I had the informationI needed. She got me much better coverage for the same price I was paying with the company I previously had. Suntaree even sent me a post card thanking me for my business. Excellent!!"
We responded:
"We at The Ken Ross Agency want to say "Thank you" for taking the time to let us know how we are doing! Have a Great weekend!"
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Gary Patton

October 28, 2025

5  out of  5
rating by Gary Patton
"Kenneth Jr. was very professional and resourceful. Got exactly the coverage I needed."
We responded:
"Mr. Payton thank you for your awesome review! It makes me feel good to know, that Kenneth Jr. is providing remarkable service to our customers! Or team is committed to giving the best service possible! We are honored to handle your personal article insurance and hope that we can take care of all your insurance needs. Have a great day!"
Profile photo of Electra James Inspirational Talks

Electra James Inspirational Talks

October 28, 2025

5  out of  5
rating by Electra James Inspirational Talks
"I would like to take this time to share my wonderful experience with State Farm. Especially, Suntaree Bangmora, who supported when I reached out regarding my vehicles and homeowners' insurance. Her pleasant, kind, and helpful attitude throughout our conversation was beyond measures of greatness. All I can say is grateful, grateful, grateful to have her as a representative for those of us needing services through this agency!"
We responded:
"Electra, thank you for letting us know how Sunny took care of your auto insurance! It's great when our customers give us feedback. Our team take a lot of pride in delivering remarkable service! Have a great day!"
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Dianne Bell

October 27, 2025

5  out of  5
rating by Dianne Bell
"Kenneth jr helpful in assisting me with my Auto everytime I call"
We responded:
"Dianne, thanks for your feedback! We appreciate taking care of your auto insurance! Have a great Day!"
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Kimberly Butler

October 24, 2025

5  out of  5
rating by Kimberly Butler
"Sunny did a fabulous job!!!! She is very helpful and knowledgeable!!!"
We responded:
"Kimberly, thank you for your business and letting us know how our service was! We appreciate you very much! Have a great weekend! "
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Cydrick King

October 23, 2025

5  out of  5
rating by Cydrick King
"Hello Ms S. Bangora did an excellent job helping and meeting my needs with great customer service. I greatly appreciate and wish there were a lot more like her. Thank you"
We responded:
"Cydrick, thank you for your feedback and your trust in allowing us to handle your insurance needs. We appreciate your business and look forward to working with you! "
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Mary A Castillo

October 22, 2025

5  out of  5
rating by Mary A Castillo
"Kenneth Jr always help me with with my Deive Safe & Save on my auto insurance"
We responded:
"Mary we are glad we were able to help you and thank you for your business! We equally appreciate you giving us your feedback on our service! Thank you very much!"