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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Logan Marta

November 17, 2023

5  out of  5 rating by Logan Marta
"I'm a 26 year old with a not so great driving history, and Ken Ross State Farm has offered me the lowest quote I received out of 5 different insurance companies, and my agent Kendahl has been extremely informative, patient, and helpful with any problems concerns or questions, as well as just being a genuinely fun person to talk to. Great customer service overall."

Joshua Roshal

November 7, 2023

5  out of  5 rating by Joshua Roshal
"Darlene is incredibly helpful. Great location and people!"

Courtney Primm-Brown

October 17, 2023

5  out of  5 rating by Courtney Primm-Brown
"I am officially part of the good neighbor family!!! Thank you so much Kendahl!! I wish I would have called y'all first and saved myself the headache of dealing with other insurance companies all day. You were a delight to talk to and so very helpful in getting me the best quote possible and I can't thank you enough!! I look forward to having y'all as my insurance!!"

Kian Baki

October 16, 2023

5  out of  5 rating by Kian Baki
"I called and spoke to Kendahl Ross to receive an insurance quote on a new vehicle. Kendahl went above and beyond to make sure all of my questions were answered. Not only that, he helped explain exactly how my policy and coverages would work for me. He was very patient, professional, and understanding of my situation and stayed after hours on the phone with me until I had no further questions. Kendahl is a stand-up guy and a great example of how insurance agents should treat their customers. I would recommend this insurance agency to anyone in the market for new insurance."

Chris Hernandez

October 6, 2023

5  out of  5 rating by Chris Hernandez
"Very friendly"

Melissa Taylor

September 28, 2023

5  out of  5 rating by Melissa Taylor
"I cannot say enough good things about Kendahl. We had Geico for our auto and homeowners and ended up canceling everything and going with State Farm. Because of their wonderful agent Kendahl, 2 hours on the phone, we saved $1000/year on homeowners and $995 on auto. He will truly fight for the best deal, give him a chance to earn your business!"

Manuel Rodriguez

September 21, 2023

4  out of  5 rating by Manuel Rodriguez
"I was shopping around for auto insurance, and ran across Ken Ross State Farm, the Customer service I received was Outstanding! The agent went above and beyond and called me back several times to check to see if I understood everything."

Dianne Bell

September 20, 2023

5  out of  5 rating by Dianne Bell
"Very helpful in assisting me everything I call or come.."

Adrian R

September 15, 2023

5  out of  5 rating by Adrian R
"Kendahl from Ken Ross State Farm is a ROCKSTAR!! Patient, informative & insightful! Never made me feel like I was another number. He truly felt like a Good Neighbor!! Jake from State Farm has nothing on Kendahl!"

Shawn Gallagher

September 14, 2023

5  out of  5 rating by Shawn Gallagher
"I had a windshield claim recently and i had all types of issues with the company that installed my windshield. I called Leona at state farm and she was so so helpfull. I've been with state farm for almost 10 years and this office going on 5 years, and Leona is by far the best insurance agent I've had the pleasure of working with. She has gone above and beyond to make things right for me and I mean she was on lunch and still took a call for me when she didn't have to, and then she called me for a threeway call that was much needed with the warranty dept on her lunch. Leona is easy to talk to and I wish all the agents had her work ethic and attitude. Thank you state farm for hiring such a friendly agent to help with any and all things."

deborah mcclain

September 13, 2023

5  out of  5 rating by deborah mcclain
"Leona and Staff members Shea & Kendahl were extremely helpful and kind."

Dianna Davidson

September 12, 2023

5  out of  5 rating by Dianna Davidson
"Great great to send it"

Miriam McCarra

September 11, 2023

5  out of  5 rating by Miriam McCarra
"Leona Murray was very helpful and friendly. The State Farm office is very clean and I liked the relaxing music they had. Thank you!"

My Famous Daiq's and Dogs

September 10, 2023

5  out of  5 rating by My Famous Daiq's and Dogs
"Very good company to do business with."

Sissy Lynn

September 7, 2023

5  out of  5 rating by Sissy Lynn
"I spoke with Ken Ross today, he was very respectful and answered all the questions I had , as well as was able to inform me on more options available. Definitely recommend going through him"

Branton Rodriguz

September 4, 2023

5  out of  5 rating by Branton Rodriguz
"Shea was a great Help"

christina thomas

September 4, 2023

5  out of  5 rating by christina thomas
"I reached out to Ken Ross State Farm Insurance Agency to inquire about insurance, and after a reassuring conversation Shea, I am confident that Ken Ross's licensed professionals can help me with my insurance needs. When I'm ready to make a purchase, I will definitely get in touch with their office."

Kelly Holcomb

August 31, 2023

5  out of  5 rating by Kelly Holcomb
"Actual feedback on this business. Leona is literally the sweetest human I have ever met and ive only met her over the phone. From the very first call she took her time, answered all my questions (I had alot due to having 2 teenagers and 4 cars.) I can not reccommend this place enough. EVERYONE who answers the phone is so sweet and knows you by name. If you need insurance just give them a call I promise you wont regret you did. Thank you Leona for all of your help and patience with us!"

Rita Thomas

August 30, 2023

5  out of  5 rating by Rita Thomas
"I recently visited Ken Ross State Farm Insurance for a homeowners insurance quote. I was greeted and welcomed in immediately. Representative Leona was professional and throughly went over my coverage. I was extremely pleased, and would recommend others to make Ken Ross State Farm Agency their insurance provider."

Kate Hillis

August 17, 2023

5  out of  5 rating by Kate Hillis
"My husband and I went to get our rental and car insurance bundled here. The staff was superb and answered all our questions and helped us get a great price! Leona went above and beyond to make sure we got the coverage we needed! Thanks again!"

Shea Pena

August 10, 2023

5  out of  5 rating by Shea Pena
"This office is friendly, kind, and helpful in every way. The staff is able to assit with all avenues and aways willing to go the extra mile for it's clients. They have been assisting the Galveston County & Harris County Area for over half a century. The atmosphere feels more than welcoming."

Christopher Slocum

July 26, 2023

5  out of  5 rating by Christopher Slocum
"Being A 21 Year Old Male In Texas My Insurance Rates Were Crazy Everywhere EXCEPT State Farm! I Signed Up & Ms.Leona Took Care Of Me All The Way To Make Sure I Could Get Every Discount I Could! Now I Pay $160 For 2 Cars & A Life Insurance Policy! I Couldn’t Ask For A Better Insurance Company To Insure My Car With! I Highly Recommend State Farm & Ms.Leona To Help You Out & Get You Insured Today! Also; That Drive Safe & Save Is The Real Deal!! Don’t Say I Didn’t Tell You So!🙏🏽🙏🏽"

Sherrick Murphy

July 25, 2023

5  out of  5 rating by Sherrick Murphy
"The staff is wonderful and always goes above and beyond to help their customers. Leona and the rest of the staff are definitely a key piece to Ken Ross State Farm."

Gale Jordan

July 20, 2023

5  out of  5 rating by Gale Jordan
"Excellent service in a timely manner."


July 17, 2023

5  out of  5 rating by Leona MURRAY
"Great customer's service"