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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nakia “SunshinePlenty” Booker

Nakia “SunshinePlenty” Booker

May 8, 2026

5  out of  5
rating by Nakia “SunshinePlenty” Booker
"Amazing customer service & affordable rates. Thank you!"
We responded:
"Nakia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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LaTisha Hartman

May 8, 2026

5  out of  5
rating by LaTisha Hartman
"Best insurance agent ever!!!"
We responded:
"Thanks for allowing us to be your Insurance Agency!"
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Jackie Banks

May 8, 2026

5  out of  5
rating by Jackie Banks
"Wendy is always polite. She is very professional and patient."
We responded:
"Thank you for taking the time to leave such a great review, Jackie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joy Brannon-martin

May 5, 2026

5  out of  5
rating by Joy Brannon-martin
"Great service. I am sad that you don’t underwrite home owners in my area it’s not in a flood zone"
We responded:
"Thank you so much for the 5-star rating, Joy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Dianne Bell

Dianne Bell

May 4, 2026

5  out of  5
rating by Dianne Bell
"Wendy was such a great help today as always!!! Love going inside to take my payment ..She is always great at help for me....Kenneth jr helpful in assisting me with my Auto everytime I call"
We responded:
"Dianne, thanks for your feedback! We appreciate taking care of your auto insurance! Have a great Day!"
Profile photo of Alicia O'Gilbert

Alicia O'Gilbert

May 1, 2026

5  out of  5
rating by Alicia O'Gilbert
"Kenneth Jr saved me over $100s on my premium. He is exceptional and truly has the customer in mind. I would highly recommend!"
We responded:
"Alicia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
Profile photo of Chris

Chris

April 30, 2026

5  out of  5
rating by Chris
"Great customer service"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ken Ross’s Team here in La Marque . "
Profile photo of Tony

Tony

April 28, 2026

5  out of  5
rating by Tony
"Wendy was kind and professional. Very helpful and courteous! Remembered my name and took less than a minute"
We responded:
"Tony thank you for taking time to give us your feedback. We appreciate your business and look forward to handling all your insurance needs!"
Profile photo of Kellycurry497@gmail.com Davemuller

Kellycurry497@gmail.com Davemuller

April 22, 2026

5  out of  5
rating by Kellycurry497@gmail.com Davemuller
"Very kind, fast service, lower rates"
We responded:
"Thank you for the fantastic review, Kellycurry497@gmail.com! We are always here to help with your insurance needs here in La Marque . "
Profile photo of Tiff West

Tiff West

April 17, 2026

5  out of  5
rating by Tiff West
"I switched from Progressive Insurance to State Farm, and Kenneth Ross II is my new agent—and I couldn’t be more pleased with the experience. From the very beginning, Kenneth was professional, knowledgeable, and genuinely attentive to my needs. He took the time to explain my coverage options in a way that was clear and easy to understand, which gave me a lot of confidence in my decisions. What really stood out was his responsiveness and willingness to go the extra mile to make sure everything was handled smoothly. It’s refreshing to work with someone who truly values customer service and makes you feel like a priority. I highly recommend Kenneth to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Hey, Tiff! Thank you for taking the time to leave us feedback and thank you for trusting us with your insurance needs! We hope to hear from you soon and we hope you are staying safe! Don't hesitate to reach out to us if you ever need anything! Take care."
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6996katmom

April 14, 2026

5  out of  5
rating by 6996katmom
"I love being able to talk to a live person instead of talking on the phone. The employees there are very nice and helpful. Adding another driver to my ins was so easy."
We responded:
"Thank you for the 5-star review, 6996katmom! Here on State Farm Agent Ken Ross’s Team, we are proud to serve our community and appreciate your recognition. "
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Micheal Haynes

April 14, 2026

5  out of  5
rating by Micheal Haynes
"Wendy is awesome!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Ross’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in La Marque ."
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Gordy Celestine

April 7, 2026

5  out of  5
rating by Gordy Celestine
"Great Customer Service"
We responded:
"Thanks so much for the fantastic rating, Gordy! We are so glad you had a positive experience with us here on State Farm Agent Ken Ross’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Camille Smith

Camille Smith

April 2, 2026

5  out of  5
rating by Camille Smith
"Kudos to Ms Wendy!! Appreciate your kindness. This location is always customer service friendly. Willing to take time to research your concerns, questions and readily to assist."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
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Faye Gould

April 1, 2026

5  out of  5
rating by Faye Gould
"Darlene was customer service friendly and prompt in getting me an updated insurance verification for my vehicle. Thank you!!!"
We responded:
"Faye, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
Profile photo of K G

K G

March 30, 2026

5  out of  5
rating by K G
"The agent miss Bangmora was very polite and professional Thank you very much 😊"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in La Marque to know that you had such a wonderful experience with us here on State Farm Agent Ken Ross’s Team."
Profile photo of Yuri Gonzalez

Yuri Gonzalez

March 27, 2026

5  out of  5
rating by Yuri Gonzalez
"Sonny was great! She helped me and explained different policies that would be perfect for me! I moved from Progressive after being there for 9 years!"
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in La Marque . "
Profile photo of Maria Roque

Maria Roque

March 27, 2026

5  out of  5
rating by Maria Roque
"& Wendy is very friendly and helpful makes customers feel welcome."
We responded:
"Maria, thank you for your feedback! WE appreciate your business and look forward to handling all your insurance needs!"
Profile photo of joseph guzman

joseph guzman

March 26, 2026

5  out of  5
rating by joseph guzman
"Ms. Wendy is extremely professional kind sweet and Always has the answer to any Questions I mean any Questions that I have.And Always on point. Ken Ross i recommended to everyone. Ms. Wendy Thank you so much for always taking dam good care of me. Please can she get a raise ASAP....Thank you again for everything. Sincerely Victor G."
We responded:
"joseph, thank you for your wonderful review of State Farm Agent Ken Ross’s Team!"
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Tanya Brannon

March 26, 2026

5  out of  5
rating by Tanya Brannon
"Excellent service! Thank you"
We responded:
"Tanya thank you for rating our customer service! We really appreciate it and look forward to continuing getting better!"
Profile photo of Rolando Juarez

Rolando Juarez

March 23, 2026

5  out of  5
rating by Rolando Juarez
"Experience was great."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
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stephen todd

March 21, 2026

5  out of  5
rating by stephen todd
"Sunny and Wendy are awesome to work with. Always take care of.my needs. Thanks!!"
We responded:
"Stephen thank you for taking time to rate our customer service experience!"
Profile photo of Tavo Hernandez

Tavo Hernandez

March 20, 2026

5  out of  5
rating by Tavo Hernandez
"Great customer service and very knowledgeable! Would highly recommend others to get insured by them!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Alex Hopkins

Alex Hopkins

March 11, 2026

5  out of  5
rating by Alex Hopkins
"Darlene Ybarra has been a delight to work with and so helpful!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Vernon Taylor

Vernon Taylor

March 10, 2026

5  out of  5
rating by Vernon Taylor
"Just got car insurance today, nice people and friendly"
We responded:
"Vernon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "