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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Inell Arbuckle

Inell Arbuckle

November 6, 2024

5  out of  5
rating by Inell Arbuckle
"Once I received the news that Sunny Bangmora was back with Ken Ross's office, I transferred my service to State Farm! Everyone with this office is friendly and knowledgeable. I'm pleased with the quote and service I received and I'm looking forward to a lasting relationship with State Farm."
We responded:
"Welcome back to the State Farm Family! We are thankful to have you come back and you appreciate the fact that team member, Suntaree made you feel glad you came back for your auto insurance! We take pride in giving you remarkable service! "
Profile photo of Paulette Hurst

Paulette Hurst

November 6, 2024

5  out of  5
rating by Paulette Hurst
"Ken Ross State Farm office has been so good. I had the pleasure of working with Darlene, and I am all set. Thank You Darlene, and Staff."
We responded:
"Paulette, thank you for your business and we look forward in handling all your Auto, Fire and Life Insurance needs! Have a Great day!"
Profile photo of Catrenia Morris

Catrenia Morris

November 4, 2024

5  out of  5
rating by Catrenia Morris
"They were frienly...Especially Mr. Ken. He saved me money on my insurance. So I switch."
We responded:
"Catrenia, thanks for allowing us to serve as your auto insurance agent and taking time to let us know how we are doing on the service end! Have a great day!"
Profile photo of Dwest Vlogs

Dwest Vlogs

November 4, 2024

5  out of  5
rating by Dwest Vlogs
"Suntaree provided me with great help and gave me a great insurance price."
We responded:
"Dwest , thank you for allowing us to give you a quote on auto insurance! We appreciate you taking time out of your busy schedule to give us a rating on how we are doing! Thank you!"
Profile photo of AnaLia Morreira

AnaLia Morreira

October 26, 2024

5  out of  5
rating by AnaLia Morreira
"Had Kenneth Ross help me with my car insurance and he was wonderful! He made everything easy, was quick to respond, and was significantly cheaper than my old company. Thank you Kenneth!"
We responded:
"Analia, thank you for allowing Kenneth II to handle your auto insurance needs! We appreciate your feedback and look forward to handling all your insurance needs! Have a great Day!"
Profile photo of Kathy Hayes

Kathy Hayes

October 18, 2024

5  out of  5
rating by Kathy Hayes
"Ken Ross-State farm is the BEST! Everyone I have spoke with there have been patient, kind and knowledgeable! Today I spoke with Ken Ross Jr. and I couldn't ask for a better person! He helped with getting me the best quote and he was super nice and helpful! I really appreciate everyone there with everything they have helped me with!! Thank you guys!!"
We responded:
"Kathy, thank you for letting us know how we are doing! We would like to take care of your Fire and life insurance needs also. Again thanks!"
Profile photo of Jeff Hayes

Jeff Hayes

September 1, 2024

5  out of  5
rating by Jeff Hayes
"Cynthia was GREAT. Fast ,accurate,friendly and knows what she's doing."
We responded:
"Jeff, thank you for letting us know how we are doing! We really appreciate your Feeback! Have a great day!"
Profile photo of Cherie Lee

Cherie Lee

August 31, 2024

5  out of  5
rating by Cherie Lee
"State Farm, Ken Ross office is always very helpful and professional. They do all they can to answer all questions and explain things."
We responded:
"Cherie, thanks for your feedback it means a lot to us when our customers let us know how we are doing! Have a great day!"
Profile photo of Deborah Elfstrom

Deborah Elfstrom

April 19, 2024

5  out of  5
rating by Deborah Elfstrom
"Very professional. The person I needed to speak to was to be given a message to call me. I received a call back from Darlene who always answers me. Thanks group."
We responded:
"Thanks for taking time, to let us know how we are doing in taking care of our customers!"
Profile photo of Kyle Keyes

Kyle Keyes

March 21, 2024

1  out of  5
rating by Kyle Keyes
"State Farm lied to me after I was rear ended and then cost me thousands."
We responded:
"Kyle, please call us at 409.938.8591 so we can hear your concerns. We need more information. Kyle, after we checked our records it appears your policy was canceled in July 2023. Give us a call and we would be happy to discuss it with you. We await your call. Thanks!"
Profile photo of Tiffany

Tiffany

March 13, 2024

5  out of  5
rating by Tiffany
"Shea and Leona have been very helpful with my insurance process. I would definitely recommend Ken Ross State Farm in La Marque for your insurance needs."
We responded:
"We would like to say "thank you" for letting us know how you feel about our Agency! Have a great day!"
Profile photo of Lesly Melendez

Lesly Melendez

February 10, 2024

5  out of  5
rating by Lesly Melendez
"Leona Murray is amazing, I have always had a great experience with everyone in office. Thank you so much for being so patient and very helpful through it all!"
We responded:
"Thank you Lesly, for letting us know how we are doing!"
Profile photo of Mike Fish

Mike Fish

February 8, 2024

5  out of  5
rating by Mike Fish
"Team Members Leona & Shea were very helpful & kind. Leona stayed on the line for almost 2 hours, until she reached someone to help me in the Claims Department."
We responded:
"Thanks, for letting us know how we are doing in regard to service! Have a great day!"
Profile photo of Tee Washington

Tee Washington

January 26, 2024

5  out of  5
rating by Tee Washington
"Lenora has great service can usually always get in touch with them and get different quotes !! Thank you !!!"
We responded:
"We at the Ken Ross Agency thank you for allowing us to be your Agency of choice!"
Profile photo of Andre Fuselier

Andre Fuselier

January 26, 2024

5  out of  5
rating by Andre Fuselier
"I really appreciate Mrs. Leona that works at the Ken Ross State Farm n LaMarque TX.She has been so helpful to me....that is very much appreciated.Excellent customer service is hard to find....and she knock it's out of the park!"
We responded:
"Thank you very much for your feedback! Have a Great Day!"
Profile photo of Antionette Long

Antionette Long

January 26, 2024

5  out of  5
rating by Antionette Long
"Excellent customer service from Shea and Leona!"
We responded:
"Thank you very Much for letting us know how we are doing!"
Profile photo of Stef S.

Stef S.

January 24, 2024

5  out of  5
rating by Stef S.
"Top-notch service from Kendall and the team - they think on their feet and get the job done! Thank you for making this policy a breeze!"
We responded:
"Stef, we would like to say "Thanks" for giving us your feedback!"
Profile photo of Electra James Inspirational Talks

Electra James Inspirational Talks

January 20, 2024

5  out of  5
rating by Electra James Inspirational Talks
"I would like to take this time to share my wonderful experience with State Farm. Especially, Leona, who supportede when I was experiencing damage to my home October 26,2023. She was there explaining things to me, reaching out to claims department, and being the voice for me during the entire experience. When you are going through anything with claims for home or auto insurance, this agency is a wonderful connection to have. Everyone greets you with a smile you can feel over the phone or in person. Grateful For You All!!!"
We responded:
"Electra, thank you for letting us know how we are doing! We really appreciate your comments. Thanks!"
Profile photo of London Vee

London Vee

January 5, 2024

5  out of  5
rating by London Vee
"I absolutely love this location the service is amazing everyone is very helpful, friendly, and respectful. They have great prices that is affordable for everyone budget. Mr. Ken and his staff is simply the best!"
We responded:
"Thank you for taking time to let us know how we are doing! Have a Great Day!"
Profile photo of Laurie Wright

Laurie Wright

November 28, 2023

5  out of  5
rating by Laurie Wright
"Ken Ross has been my agent for 35 years. His staff has always been amazing. I have come to expect great service but Leona M went above and beyond to help me. I called on Wednesday before Thanksgiving in a slight panic. She called me back at 4:30 and resolved my issue. That was above and beyond anything I could have expected. Thank you Ken for having such a caring, consistent team."
We responded:
"Laurie, we want to say thank you for allowing us to serve for over 30 years and giving us your feedback on our service! We try and treat our customers as we want to be treated. Happy Holidays to you!"
Profile photo of Logan Marta

Logan Marta

November 17, 2023

5  out of  5
rating by Logan Marta
"I'm a 26 year old with a not so great driving history, and Ken Ross State Farm has offered me the lowest quote I received out of 5 different insurance companies, and my agent Kendahl has been extremely informative, patient, and helpful with any problems concerns or questions, as well as just being a genuinely fun person to talk to. Great customer service overall."
We responded:
"Thanks for your feedback! We really appreciate you taking the time to let us know how we are doing!"
Profile photo of Joshua Roshal

Joshua Roshal

November 7, 2023

5  out of  5
rating by Joshua Roshal
"Darlene is incredibly helpful. Great location and people!"
We responded:
"Thank you, Joshua for letting us know how we are doing on our service! We really appreciate your comments!"
Profile photo of Courtney Primm-Brown

Courtney Primm-Brown

October 17, 2023

5  out of  5
rating by Courtney Primm-Brown
"I am officially part of the good neighbor family!!! Thank you so much Kendahl!! I wish I would have called y'all first and saved myself the headache of dealing with other insurance companies all day. You were a delight to talk to and so very helpful in getting me the best quote possible and I can't thank you enough!! I look forward to having y'all as my insurance!!"
We responded:
"Courtney, we welcome you to our agency! Thank you for your candor on how our agency is doing. Wishing you a great day and we look forward to handling all your insurance needs."
Profile photo of Kian Baki

Kian Baki

October 16, 2023

5  out of  5
rating by Kian Baki
"I called and spoke to Kendahl Ross to receive an insurance quote on a new vehicle. Kendahl went above and beyond to make sure all of my questions were answered. Not only that, he helped explain exactly how my policy and coverages would work for me. He was very patient, professional, and understanding of my situation and stayed after hours on the phone with me until I had no further questions. Kendahl is a stand-up guy and a great example of how insurance agents should treat their customers. I would recommend this insurance agency to anyone in the market for new insurance."
We responded:
"Kian Baki thanks for taking time to let us know how we are doing from a customer's point of view! Have a great Day! "
Profile photo of Chris Hernandez

Chris Hernandez

October 6, 2023

5  out of  5
rating by Chris Hernandez
"Very friendly"
We responded:
"Thank you!"