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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roberto Lopez

Roberto Lopez

November 13, 2025

4  out of  5
rating by Roberto Lopez
"Great speedy personable service"
We responded:
"Roberto thank you for letting us know how we are doing. We really appreciate your feedback!"
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Carla Johnson

November 11, 2025

5  out of  5
rating by Carla Johnson
"State Farm Insurance has been very helpful, courteous and profess. My agency keeps me abreast of all products, services and discounts. I recommend this agency to all. Thanks Kenneth!!"
We responded:
"Wow, we appreciate you taking your time on grading our Agency!"
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Zyron Dixon

November 7, 2025

5  out of  5
rating by Zyron Dixon
"Kenneth helped me with my App setup for my auto. Thank you!"
We responded:
"Zyron, thank you for your business and giving us your feedback on our service!"
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Alicia Fletcher

November 5, 2025

5  out of  5
rating by Alicia Fletcher
"Ken was awesome and very thorough! I am a first time buyer so I had soooo many questions and he helped a great deal. Awesome service!"
We responded:
"Alicia, thank you for your feedback and joining our Agency! Our goal is to never let you down and to handle all your insurance needs! Welcome! "
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Sonja Garcia

October 31, 2025

5  out of  5
rating by Sonja Garcia
"Nice professional and informative"
We responded:
"Sonja, thank you very much for your feedback!"
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Amy Salvato

October 30, 2025

5  out of  5
rating by Amy Salvato
"Thank you for always helping and getting us everything we need!! Sunny makes dealing with insurance EASY!!"
We responded:
"Amy, thank you for giving us your feedback on how Sunny took care of your concerns! Have a great weekend!"
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Chakii Birdwell

October 29, 2025

5  out of  5
rating by Chakii Birdwell
"Great experience! My agent Suntaree was helpful and informative, she took her time explaining my coverage She went above and beyond to to make sure I had the informationI needed. She got me much better coverage for the same price I was paying with the company I previously had. Suntaree even sent me a post card thanking me for my business. Excellent!!"
We responded:
"We at The Ken Ross Agency want to say "Thank you" for taking the time to let us know how we are doing! Have a Great weekend!"
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Gary Patton

October 28, 2025

5  out of  5
rating by Gary Patton
"Kenneth Jr. was very professional and resourceful. Got exactly the coverage I needed."
We responded:
"Mr. Payton thank you for your awesome review! It makes me feel good to know, that Kenneth Jr. is providing remarkable service to our customers! Or team is committed to giving the best service possible! We are honored to handle your personal article insurance and hope that we can take care of all your insurance needs. Have a great day!"
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Electra James Inspirational Talks

October 28, 2025

5  out of  5
rating by Electra James Inspirational Talks
"I would like to take this time to share my wonderful experience with State Farm. Especially, Suntaree Bangmora, who supported when I reached out regarding my vehicles and homeowners' insurance. Her pleasant, kind, and helpful attitude throughout our conversation was beyond measures of greatness. All I can say is grateful, grateful, grateful to have her as a representative for those of us needing services through this agency!"
We responded:
"Electra, thank you for letting us know how Sunny took care of your auto insurance! It's great when our customers give us feedback. Our team take a lot of pride in delivering remarkable service! Have a great day!"
Profile photo of Dianne Bell

Dianne Bell

October 27, 2025

5  out of  5
rating by Dianne Bell
"Kenneth jr helpful in assisting me with my Auto everytime I call"
We responded:
"Dianne, thanks for your feedback! We appreciate taking care of your auto insurance! Have a great Day!"
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Kimberly Butler

October 24, 2025

5  out of  5
rating by Kimberly Butler
"Sunny did a fabulous job!!!! She is very helpful and knowledgeable!!!"
We responded:
"Kimberly, thank you for your business and letting us know how our service was! We appreciate you very much! Have a great weekend! "
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Cydrick King

October 23, 2025

5  out of  5
rating by Cydrick King
"Hello Ms S. Bangora did an excellent job helping and meeting my needs with great customer service. I greatly appreciate and wish there were a lot more like her. Thank you"
We responded:
"Cydrick, thank you for your feedback and your trust in allowing us to handle your insurance needs. We appreciate your business and look forward to working with you! "
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Mary A Castillo

October 22, 2025

5  out of  5
rating by Mary A Castillo
"Kenneth Jr always help me with with my Deive Safe & Save on my auto insurance"
We responded:
"Mary we are glad we were able to help you and thank you for your business! We equally appreciate you giving us your feedback on our service! Thank you very much!"
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Melanie Plummer

October 21, 2025

5  out of  5
rating by Melanie Plummer
"Kenneth Jr has been awesome to work with since getting our newest vehicle! He has explained everything so well with the policy changes, that we upgraded coverage. He's gone above and beyond to make sure we had the correct app and that it was set up and working properly. He's made himself available with all of my questions over the last few months. Great customer service!! Employees like him make me so happy and proud to be a State Farm customer. Thank you Ken Jr for being awesome 👍"
We responded:
"Melanie, your confidence in our Agency to handle you auto insurance needs is greatly appreciated, and we look forward handling all your insurance needs! Many thanks!"
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stephen todd

October 16, 2025

5  out of  5
rating by stephen todd
"Sunny and Wendy are awesome to work with. Always take care of.my needs. Thanks!!"
We responded:
"Stephen thank you for taking time to rate our customer service experience!"
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Therese Fletcher

October 16, 2025

5  out of  5
rating by Therese Fletcher
"Excellent customer service, happy to renew with State Farm. Darlene is always so helpful and this makes such a difference."
We responded:
"Theresa, thank you for renewing your business with our agency! We appreciate your business and look forward to continuing servicing your insurance needs! Have a great day!"
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Jenna Rekoff

October 16, 2025

5  out of  5
rating by Jenna Rekoff
"Darlene is the best!!!"
We responded:
"Jenna, thank you for letting us know how we are doing on customer service! It's customer like you that keep us on our toes! Many Thanks for the Ken Ross agency-SF!"
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tammy hargraves

October 15, 2025

5  out of  5
rating by tammy hargraves
"Excellent I durance service very nice person"
We responded:
"Tammy, thank you for letting us know how we are doing! We really appreciate you and look forward to handling all of your insurance business!"
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Shirley Simpson

October 13, 2025

5  out of  5
rating by Shirley Simpson
"Ken jr is great! He is taking the business to the next level."
We responded:
"Shirley, thank you for your feedback on our service! Thank you for allowing us the opportunity to serve you on all your insurance needs! Have a great Day!"
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Kevin McCraw

October 10, 2025

5  out of  5
rating by Kevin McCraw
"Excellent service!"
We responded:
"Kevin we're grateful for your trust and kind words! It' a pleasure to serve as your auto insurance agent and looking forward to handling all your insurance needs! Have a great weekend!"
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Hannah HORAN

October 8, 2025

5  out of  5
rating by Hannah HORAN
"We had a wonderful experience at the Ken Ross State Farm office. Ken saved us money on our insurance cost. He was extremely friendly and patient with us. He was knowledgeable and answered all of our questions in an easy to understand manner. So happy I switched to State Farm."
We responded:
"Hannah, it means so much to us, when customers like yourself rate our service. We appreciate you and looking for to handling all your insurance needs. Our agency thanks you for trusting us with your auto business!"
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Sherry Druary

October 7, 2025

5  out of  5
rating by Sherry Druary
"It is so pleasant to speak with a real agent. Ken has been wonderful at helping us get our vehicles covered and paid for. His assistant Wendy is a great help too."
We responded:
"Sherry, we truly appreciate, you taking time to let us know how our services are! it's a pleasure to service as your auto insurance carrier and looking forward to handling all your insurance needs! Have a Blessed day!"
Profile photo of John Morgan

John Morgan

September 4, 2025

5  out of  5
rating by John Morgan
"Ken Ross Jr. was a pleasure to work with, very patient, talked me through a lot of details, great experience."
We responded:
"John, thank you for letting us know how we are doing, at The Ken Ross Agency! We appreciate taking care of you auto insurance and know it takes time out of your business schedule, but you did, and we want you to know, it does not go unnoticed! Have a great day! "
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Ariel gonzales

July 15, 2025

5  out of  5
rating by Ariel gonzales
"had a GREAT!! conversation with Kenneth ll , explained all coverages and discounts and found me the best rate so far! I definitely would recommend this agents office he’s always available!!"
We responded:
"Ariel, thank you for giving us your feedback on our service! We appreciate you, allowing us to handle your auto insurance needs. Thank you and we would love a referral like you to join our Agency! "
Profile photo of Shea Pena

Shea Pena

July 11, 2025

5  out of  5
rating by Shea Pena
"I recently purchased a Life Insurance policy with the office of Ken Ross State Farm Insurance. I had the pleasure of working with Team Member Sunny. She was very helpful and explained everything throughly. This made my life insurance process easy to understand. I highly recommend her and This office! Most importantly the staff and environment was very welcoming. Shea"
We responded:
"Shea is a team member of our office, and we give each other the same remarkable service, as all of our customers! Thanks for allowing us to take care of your Life Insurance!"