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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Elfstrom

April 19, 2024

5  out of  5 rating by Deborah Elfstrom
"Very professional. The person I needed to speak to was to be given a message to call me. I received a call back from Darlene who always answers me. Thanks group."
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Kyle Keyes

March 21, 2024

1  out of  5 rating by Kyle Keyes
"State Farm lied to me after I was rear ended and then cost me thousands."
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T. Mcneal

March 13, 2024

5  out of  5 rating by T. Mcneal
"Shea and Leona have been very helpful with my insurance process. I would definitely recommend Ken Ross State Farm in La Marque for your insurance needs."
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Lesly Melendez

February 10, 2024

5  out of  5 rating by Lesly Melendez
"Leona Murray is amazing, I have always had a great experience with everyone in office. Thank you so much for being so patient and very helpful through it all!"
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Mike Fish

February 8, 2024

5  out of  5 rating by Mike Fish
"Team Members Leona & Shea were very helpful & kind. Leona stayed on the line for almost 2 hours, until she reached someone to help me in the Claims Department."
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Tee Washington

January 26, 2024

5  out of  5 rating by Tee Washington
"Lenora has great service can usually always get in touch with them and get different quotes !! Thank you !!!"
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Andre Fuselier

January 26, 2024

5  out of  5 rating by Andre Fuselier
"I really appreciate Mrs. Leona that works at the Ken Ross State Farm n LaMarque TX.She has been so helpful to me....that is very much appreciated.Excellent customer service is hard to find....and she knock it's out of the park!"
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Antionette Long

January 26, 2024

5  out of  5 rating by Antionette Long
"Excellent customer service from Shea and Leona!"
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Stef S.

January 24, 2024

5  out of  5 rating by Stef S.
"Top-notch service from Kendall and the team - they think on their feet and get the job done! Thank you for making this policy a breeze!"
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Electra James Inspirational Talks

January 20, 2024

5  out of  5 rating by Electra James Inspirational Talks
"I would like to take this time to share my wonderful experience with State Farm. Especially, Leona, who supportede when I was experiencing damage to my home October 26,2023. She was there explaining things to me, reaching out to claims department, and being the voice for me during the entire experience. When you are going through anything with claims for home or auto insurance, this agency is a wonderful connection to have. Everyone greets you with a smile you can feel over the phone or in person. Grateful For You All!!!"
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London Vee

January 5, 2024

5  out of  5 rating by London Vee
"I absolutely love this location the service is amazing everyone is very helpful, friendly, and respectful. They have great prices that is affordable for everyone budget. Mr. Ken and his staff is simply the best!"
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Laurie Wright

November 28, 2023

5  out of  5 rating by Laurie Wright
"Ken Ross has been my agent for 35 years. His staff has always been amazing. I have come to expect great service but Leona M went above and beyond to help me. I called on Wednesday before Thanksgiving in a slight panic. She called me back at 4:30 and resolved my issue. That was above and beyond anything I could have expected. Thank you Ken for having such a caring, consistent team."
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Logan Marta

November 17, 2023

5  out of  5 rating by Logan Marta
"I'm a 26 year old with a not so great driving history, and Ken Ross State Farm has offered me the lowest quote I received out of 5 different insurance companies, and my agent Kendahl has been extremely informative, patient, and helpful with any problems concerns or questions, as well as just being a genuinely fun person to talk to. Great customer service overall."
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Joshua Roshal

November 7, 2023

5  out of  5 rating by Joshua Roshal
"Darlene is incredibly helpful. Great location and people!"
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Courtney Primm-Brown

October 17, 2023

5  out of  5 rating by Courtney Primm-Brown
"I am officially part of the good neighbor family!!! Thank you so much Kendahl!! I wish I would have called y'all first and saved myself the headache of dealing with other insurance companies all day. You were a delight to talk to and so very helpful in getting me the best quote possible and I can't thank you enough!! I look forward to having y'all as my insurance!!"
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Kian Baki

October 16, 2023

5  out of  5 rating by Kian Baki
"I called and spoke to Kendahl Ross to receive an insurance quote on a new vehicle. Kendahl went above and beyond to make sure all of my questions were answered. Not only that, he helped explain exactly how my policy and coverages would work for me. He was very patient, professional, and understanding of my situation and stayed after hours on the phone with me until I had no further questions. Kendahl is a stand-up guy and a great example of how insurance agents should treat their customers. I would recommend this insurance agency to anyone in the market for new insurance."
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Chris Hernandez

October 6, 2023

5  out of  5 rating by Chris Hernandez
"Very friendly"
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Melissa Taylor

September 28, 2023

5  out of  5 rating by Melissa Taylor
"I cannot say enough good things about Kendahl. We had Geico for our auto and homeowners and ended up canceling everything and going with State Farm. Because of their wonderful agent Kendahl, 2 hours on the phone, we saved $1000/year on homeowners and $995 on auto. He will truly fight for the best deal, give him a chance to earn your business!"
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Manuel Rodriguez

September 21, 2023

4  out of  5 rating by Manuel Rodriguez
"I was shopping around for auto insurance, and ran across Ken Ross State Farm, the Customer service I received was Outstanding! The agent went above and beyond and called me back several times to check to see if I understood everything."
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Dianne Bell

September 20, 2023

5  out of  5 rating by Dianne Bell
"Very helpful in assisting me everything I call or come.."
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Adrian R

September 15, 2023

5  out of  5 rating by Adrian R
"Kendahl from Ken Ross State Farm is a ROCKSTAR!! Patient, informative & insightful! Never made me feel like I was another number. He truly felt like a Good Neighbor!! Jake from State Farm has nothing on Kendahl!"
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Shawn Gallagher

September 14, 2023

5  out of  5 rating by Shawn Gallagher
"I had a windshield claim recently and i had all types of issues with the company that installed my windshield. I called Leona at state farm and she was so so helpfull. I've been with state farm for almost 10 years and this office going on 5 years, and Leona is by far the best insurance agent I've had the pleasure of working with. She has gone above and beyond to make things right for me and I mean she was on lunch and still took a call for me when she didn't have to, and then she called me for a threeway call that was much needed with the warranty dept on her lunch. Leona is easy to talk to and I wish all the agents had her work ethic and attitude. Thank you state farm for hiring such a friendly agent to help with any and all things."
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deborah mcclain

September 13, 2023

5  out of  5 rating by deborah mcclain
"Leona and Staff members Shea & Kendahl were extremely helpful and kind."
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Dianna Davidson

September 12, 2023

5  out of  5 rating by Dianna Davidson
"Great great to send it"
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Miriam McCarra

September 11, 2023

5  out of  5 rating by Miriam McCarra
"Leona Murray was very helpful and friendly. The State Farm office is very clean and I liked the relaxing music they had. Thank you!"