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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Catrenia Morris

Catrenia Morris

September 10, 2026

5  out of  5
rating by Catrenia Morris
"They were friendly...Especially Mr. Ken. He saved me money on my insurance. So I switch."
We responded:
"Catrenia, thanks for allowing us to serve as your auto insurance agent and taking time to let us know how we are doing on the service end! Have a great day!"
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Stephanie Pike

September 10, 2026

5  out of  5
rating by Stephanie Pike
"Kenneth Jr helps me out every time and he is so courteous and kind. He is very knowledgeable and always helps when I have a question."
We responded:
"Thank you so much for the 5 stars, Stephanie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Miles Baylor

September 4, 2026

5  out of  5
rating by Miles Baylor
"He Had great customer service and I was very impressed how professional and knowledgeable he was about the policy and helping me with every step"
We responded:
"Miles, thank you for the fantastic review! We’re always here to support you with your insurance needs in La Marque. "
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tanya arline

September 4, 2026

5  out of  5
rating by tanya arline
"I had an exceptional experience with Mr. Ross at State Farm. He was professional, patient, knowledgeable, and took the time to explain everything clearly. He made the insurance process easy and made sure I understood my coverage and options. I truly appreciate the excellent customer service and would highly recommend Mr. Ross to anyone looking for an insurance agent who genuinely cares about his customers. Thank you, Mr. Ross, for taking such great care of me!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in La Marque to know you had such a great experience with us. "
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Shirley Simpson

August 31, 2026

5  out of  5
rating by Shirley Simpson
"Ken jr is great! He is taking the business to the next level."
We responded:
"Shirley, thank you for your feedback on our service! Thank you for allowing us the opportunity to serve you on all your insurance needs! Have a great Day!"
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Sam

August 28, 2026

5  out of  5
rating by Sam
"Ken Ross, Jr. is always a pleasure to work with!"
We responded:
"Sam, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Betty Harris

August 23, 2026

5  out of  5
rating by Betty Harris
"Tanya ❤️❤️❤️ is such a nice lady. She shows excellent customer support and provides all the knowledge needed to make an informed decision or whatever insurance services you need. I would highly recommend Tanya for all your State Farm needs."
We responded:
"Thank you so much for the 5 stars, Betty! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Will Piaszik

August 17, 2026

5  out of  5
rating by Will Piaszik
"Excellent customer service and got me a great rate!"
We responded:
"Will, thank you for giving us your feedback on our service! We greatly appreciate you, on allowing us to handle your auto insurance. Have a safe and great 4th of July weekend!"
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JoAnna Carraway-Dickey

July 23, 2026

5  out of  5
rating by JoAnna Carraway-Dickey
"Sunny was very nice and polite with me while helping me with my policy."
We responded:
"Thank you for the 5-star review, JoAnna! We’re proud to serve the La Marque community and truly appreciate your support. "
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K Kelly

July 18, 2026

5  out of  5
rating by K Kelly
"My experience with StateFarm Insurance Company was great!
Thank you Mr. Ken Ross Jr. for assisting and being very patient with me. Mr. Ross help was outstanding and he’s very knowledgeable in giving me a great quote that was satisfying for my budget.
Thank you again Mr. Ken Ross Jr.!!!
I appreciate you!!!
Respectfully,"
We responded:
"Thank you for the 5-star review, K! We’re proud to serve the La Marque community and truly appreciate your support. "
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Monique Yerks

July 18, 2026

5  out of  5
rating by Monique Yerks
"Mr. Ross was very helpful and took time to fully explain details relating to my policy options. He researched and provided multiple discounts to ensure I received the best cost. I needed my auto policy to be effective on Friday. Our communication began Friday morning via email, then we spoke during my lunch hour with a planned follow-up for Friday evening. Though I emailed him Friday morning and the final q & a went beyond office hours, my policy was initiated on Friday as, I needed. I appreciated his patience, professionalism, and knowledge and would highly recommend to anyone who needs insurance."
We responded:
"Monique, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Larry Senegal

July 8, 2026

5  out of  5
rating by Larry Senegal
"Thank you Darlene Ybarra & Staff. Each time I’ve had insurance challenges, you’ve consistently resolved w/ friendliness & professionalism. Your knowledge and attention to detail equals great customer service. 👍🏼😊"
We responded:
"Thank you for the 5-star review, Larry! Here on State Farm Agent Ken Ross’s Team, we are proud to serve our community and appreciate your recognition. "
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Leonard Segura

June 25, 2026

5  out of  5
rating by Leonard Segura
"Great Company to do business with. Very professional and accommodating. Thanks again."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
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Michele Cox

June 16, 2026

5  out of  5
rating by Michele Cox
"Ken was very professional, nice and efficient. We had all the information we needed and had insurance in place a little over 24 hours from our first call. Highly recommend him!!!"
We responded:
"Thanks so much for the amazing review, Michele! We really appreciate your support here in La Marque . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michael Mateiu

June 13, 2026

5  out of  5
rating by Michael Mateiu
"Kenneth Jr did a phenomenal job seeing to my needs, he took great care in ensuring I had the best possible coverage for my rates. He also went out of his way to make sure the transition between insurance companies was as smooth as possible.

Absolute professional, I look forward to retaining him and his office for quite some time to come."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Erma Ceasar

June 12, 2026

5  out of  5
rating by Erma Ceasar
"Just had auto insurance transferred due to my new vehicle. Transaction went smoothly and great. Would recommend Statefarm without any problem and/or hesitation."
We responded:
"Thank you for the 5-star review, Erma! Here on State Farm Agent Ken Ross’s Team, we are proud to serve our community and appreciate your recognition. "
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Brenda Rodgers

June 10, 2026

5  out of  5
rating by Brenda Rodgers
"Ken Jr. did an amazing job resolving my issue."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
Profile photo of Latarsia Tinsley

Latarsia Tinsley

June 4, 2026

5  out of  5
rating by Latarsia Tinsley
"Very satisfied with the service"
We responded:
"Latarsia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
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Denise

May 28, 2026

5  out of  5
rating by Denise
"Sunny is always responsive and helpful with my needs. She is very professional and customer focused."
We responded:
"Thank you for the fantastic review, Denise! We are always here to help with your insurance needs here in La Marque . "
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Karen Seale

May 20, 2026

5  out of  5
rating by Karen Seale
"Mr. Ross gave us great service!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ken Ross’s Team here in La Marque . "
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Yuri Gonzalez

May 13, 2026

5  out of  5
rating by Yuri Gonzalez
"Sonny was great!
She helped me and explained different policies that would be perfect for me!
I moved from Progressive after being there for 9 years!"
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in La Marque . "
Profile photo of Maurine Mcreynolds

Maurine Mcreynolds

May 12, 2026

5  out of  5
rating by Maurine Mcreynolds
"I was shopping for a new auto policy and Wendy was absolutely wonderful. She gave me a complete and clear list of what was needed making it super easy for me to find exactly what I was looking for. She made i had everuthing together so when i talked to my agent i was completely ready. It helped move the process along and made everything really easy!!!"
We responded:
"We appreciate your review, Maurine. We are so happy that you had such a wonderful experience with State Farm Agent Ken Ross’s Team here in La Marque ! "
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LaVerta Shaw

May 11, 2026

5  out of  5
rating by LaVerta Shaw
"Wendy was very helpful."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ken Ross’s Team. "
Profile photo of Nakia “SunshinePlenty” Booker

Nakia “SunshinePlenty” Booker

May 8, 2026

5  out of  5
rating by Nakia “SunshinePlenty” Booker
"Amazing customer service & affordable rates. Thank you!"
We responded:
"Nakia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of LaTisha Hartman

LaTisha Hartman

May 8, 2026

5  out of  5
rating by LaTisha Hartman
"Best insurance agent ever!!!"
We responded:
"Thanks for allowing us to be your Insurance Agency!"