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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tasha St. Julian

Tasha St. Julian

January 9, 2025

5  out of  5
rating by Tasha St. Julian
"I wanted to take a moment to share my positive experience working with Sunny Bangmora at State Farm. From the start, she made the process smooth and stress-free. Sunny Bangmora took the time to thoroughly explain my coverage options, answered all my questions, and helped me find the best plan to fit my needs. It’s clear that she genuinely cares about providing excellent service. I highly recommend Sunny Bangmora for anyone looking for a reliable and knowledgeable insurance agent! Thank you again, Sunny Bangmora!"
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IFSE Island's Finest Sounds and Entertainment

January 3, 2025

5  out of  5
rating by IFSE Island's Finest Sounds and Entertainment
"Ken Ross Jr is Awesome he understands and helps anyway he can he made it possible for me to afford My New Truck. He Also helped me save on my other vehicles with the Drive Safe App I can’t wait for my discount on my Truck on the Drive safe App! Thanks Again Ken!!!"
We responded:
"We, at The Ross Agency are very glad we could help you on your Auto insurance needs! Keep us in mind, for any of your insurance needs, Life, Health, Business and Fire insurance needs! Thanks from the bottom of our hearts!"
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Andrea Skarupski

December 10, 2024

5  out of  5
rating by Andrea Skarupski
"I am new to Texas and was going through all the motions of getting my car inspected, registered, new drivers license and Texas insurance. Mr. Kenneth Ross, Jr at State Farm was very patient and helpful in getting my insurance transferred from a State Farm location in CO to TX. It wasn’t simple because it was multiple vehicles and one of them is an antique. I really appreciate everything a Kenneth Jr did in going above and beyond to help me get everything taken care of."
We responded:
"Andrea, we are very thankful for you allowing us to take care of your Auto Insurance needs! Equally, we are thankful for your confidence in us and letting us know how we are doing on our servicing! Give us a call if you need Fire, Life or Health insurance also. Have a great weekend!"
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Sidney Wager

December 10, 2024

5  out of  5
rating by Sidney Wager
"Kenneth Ross II, helped me with my account here . He was very polite and professional. He equipped me with knowledge to combat The State of Texas and its Rate increases. I am very pleased with State Farm and will continue my business here til I can't drive anymore. And through Jesus Kenneth is my brother. I refer all who read this to seek him and his services."
We responded:
"Mr. Sidney, we at the Ken Ross Agency want to thank you for your Auto Insurance first and foremost and for taking time to rate our service! We appreciate you 100%!"
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Christian Washington

November 23, 2024

5  out of  5
rating by Christian Washington
"I contacted Kenneth II for renter's insurance, he is very helpful and knowledgeable. The process went well. 👍"
We responded:
"Christian. thanks for getting Renter insurance with our Agency and taking time to rate us on how we are doing! Kenneth II and our entire team appreciate being your Insurance Agency of choice! Have a great weekend!"
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michelle gambino

November 14, 2024

5  out of  5
rating by michelle gambino
"Sunny Bangmora and Shea and all staff are fabulous! Such a great staff!"
We responded:
"Michelle, thanks for choosing us for Auto insurance! We appreciate your business and look forward handling all your insurance needs."
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Dennis Wolfe

November 13, 2024

5  out of  5
rating by Dennis Wolfe
"Great service received by Darlene. Thanks"
We responded:
"Dennis, I want to thank you for letting us know how we are doing on our service on Auro and Fire insurance! We appreciate your business!"
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Inell Arbuckle

November 6, 2024

5  out of  5
rating by Inell Arbuckle
"Once I received the news that Sunny Bangmora was back with Ken Ross's office, I transferred my service to State Farm! Everyone with this office is friendly and knowledgeable. I'm pleased with the quote and service I received and I'm looking forward to a lasting relationship with State Farm."
We responded:
"Welcome back to the State Farm Family! We are thankful to have you come back and you appreciate the fact that team member, Suntaree made you feel glad you came back for your auto insurance! We take pride in giving you remarkable service! "
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Paulette Hurst

November 6, 2024

5  out of  5
rating by Paulette Hurst
"Ken Ross State Farm office has been so good. I had the pleasure of working with Darlene, and I am all set. Thank You Darlene, and Staff."
We responded:
"Paulette, thank you for your business and we look forward in handling all your Auto, Fire and Life Insurance needs! Have a Great day!"
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Catrenia Morris

November 4, 2024

5  out of  5
rating by Catrenia Morris
"They were frienly...Especially Mr. Ken. He saved me money on my insurance. So I switch."
We responded:
"Catrenia, thanks for allowing us to serve as your auto insurance agent and taking time to let us know how we are doing on the service end! Have a great day!"
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Dwest Vlogs

November 4, 2024

5  out of  5
rating by Dwest Vlogs
"Suntaree provided me with great help and gave me a great insurance price."
We responded:
"Dwest , thank you for allowing us to give you a quote on auto insurance! We appreciate you taking time out of your busy schedule to give us a rating on how we are doing! Thank you!"
Profile photo of AnaLia Morreira

AnaLia Morreira

October 26, 2024

5  out of  5
rating by AnaLia Morreira
"Had Kenneth Ross help me with my car insurance and he was wonderful! He made everything easy, was quick to respond, and was significantly cheaper than my old company. Thank you Kenneth!"
We responded:
"Analia, thank you for allowing Kenneth II to handle your auto insurance needs! We appreciate your feedback and look forward to handling all your insurance needs! Have a great Day!"
Profile photo of Kathy Hayes

Kathy Hayes

October 18, 2024

5  out of  5
rating by Kathy Hayes
"Ken Ross-State farm is the BEST! Everyone I have spoke with there have been patient, kind and knowledgeable! Today I spoke with Ken Ross Jr. and I couldn't ask for a better person! He helped with getting me the best quote and he was super nice and helpful! I really appreciate everyone there with everything they have helped me with!! Thank you guys!!"
We responded:
"Kathy, thank you for letting us know how we are doing! We would like to take care of your Fire and life insurance needs also. Again thanks!"
Profile photo of Jeff Hayes

Jeff Hayes

September 1, 2024

5  out of  5
rating by Jeff Hayes
"Cynthia was GREAT. Fast ,accurate,friendly and knows what she's doing."
We responded:
"Jeff, thank you for letting us know how we are doing! We really appreciate your Feeback! Have a great day!"
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Cherie Lee

August 31, 2024

5  out of  5
rating by Cherie Lee
"State Farm, Ken Ross office is always very helpful and professional. They do all they can to answer all questions and explain things."
We responded:
"Cherie, thanks for your feedback it means a lot to us when our customers let us know how we are doing! Have a great day!"
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Deborah Elfstrom

April 19, 2024

5  out of  5
rating by Deborah Elfstrom
"Very professional. The person I needed to speak to was to be given a message to call me. I received a call back from Darlene who always answers me. Thanks group."
We responded:
"Thanks for taking time, to let us know how we are doing in taking care of our customers!"
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Kyle Keyes

March 21, 2024

1  out of  5
rating by Kyle Keyes
"State Farm lied to me after I was rear ended and then cost me thousands."
We responded:
"Kyle, please call us at 409.938.8591 so we can hear your concerns. We need more information. Kyle, after we checked our records it appears your policy was canceled in July 2023. Give us a call and we would be happy to discuss it with you. We await your call. Thanks!"
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T Mc

March 13, 2024

5  out of  5
rating by T Mc
"Shea and Leona have been very helpful with my insurance process. I would definitely recommend Ken Ross State Farm in La Marque for your insurance needs."
We responded:
"We would like to say "thank you" for letting us know how you feel about our Agency! Have a great day!"
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Lesly Melendez

February 10, 2024

5  out of  5
rating by Lesly Melendez
"Leona Murray is amazing, I have always had a great experience with everyone in office. Thank you so much for being so patient and very helpful through it all!"
We responded:
"Thank you Lesly, for letting us know how we are doing!"
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Mike Fish

February 8, 2024

5  out of  5
rating by Mike Fish
"Team Members Leona & Shea were very helpful & kind. Leona stayed on the line for almost 2 hours, until she reached someone to help me in the Claims Department."
We responded:
"Thanks, for letting us know how we are doing in regard to service! Have a great day!"
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Tee Washington

January 26, 2024

5  out of  5
rating by Tee Washington
"Lenora has great service can usually always get in touch with them and get different quotes !! Thank you !!!"
We responded:
"We at the Ken Ross Agency thank you for allowing us to be your Agency of choice!"
Profile photo of Andre Fuselier

Andre Fuselier

January 26, 2024

5  out of  5
rating by Andre Fuselier
"I really appreciate Mrs. Leona that works at the Ken Ross State Farm n LaMarque TX.She has been so helpful to me....that is very much appreciated.Excellent customer service is hard to find....and she knock it's out of the park!"
We responded:
"Thank you very much for your feedback! Have a Great Day!"
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Antionette Long

January 26, 2024

5  out of  5
rating by Antionette Long
"Excellent customer service from Shea and Leona!"
We responded:
"Thank you very Much for letting us know how we are doing!"
Profile photo of Stef S.

Stef S.

January 24, 2024

5  out of  5
rating by Stef S.
"Top-notch service from Kendall and the team - they think on their feet and get the job done! Thank you for making this policy a breeze!"
We responded:
"Stef, we would like to say "Thanks" for giving us your feedback!"
Profile photo of Electra James Inspirational Talks

Electra James Inspirational Talks

January 20, 2024

5  out of  5
rating by Electra James Inspirational Talks
"I would like to take this time to share my wonderful experience with State Farm. Especially, Leona, who supportede when I was experiencing damage to my home October 26,2023. She was there explaining things to me, reaching out to claims department, and being the voice for me during the entire experience. When you are going through anything with claims for home or auto insurance, this agency is a wonderful connection to have. Everyone greets you with a smile you can feel over the phone or in person. Grateful For You All!!!"
We responded:
"Electra, thank you for letting us know how we are doing! We really appreciate your comments. Thanks!"