State Farm® Insurance Agent Ken Ross
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Inell Arbuckle
November 6, 2024
"Once I received the news that Sunny Bangmora was back with Ken Ross's office, I transferred my service to State Farm! Everyone with this office is friendly and knowledgeable. I'm pleased with the quote and service I received and I'm looking forward to a lasting relationship with State Farm."
"Welcome back to the State Farm Family! We are thankful to have you come back and you appreciate the fact that team member, Suntaree made you feel glad you came back for your auto insurance! We take pride in giving you remarkable service! "
Paulette Hurst
November 6, 2024
"Ken Ross State Farm office has been so good. I had the pleasure of working with Darlene, and I am all set. Thank You Darlene, and Staff."
"Paulette, thank you for your business and we look forward in handling all your Auto, Fire and Life Insurance needs! Have a Great day!"
Catrenia Morris
November 4, 2024
"They were frienly...Especially Mr. Ken. He saved me money on my insurance. So I switch."
"Catrenia, thanks for allowing us to serve as your auto insurance agent and taking time to let us know how we are doing on the service end! Have a great day!"
Dwest Vlogs
November 4, 2024
"Suntaree provided me with great help and gave me a great insurance price."
"Dwest , thank you for allowing us to give you a quote on auto insurance! We appreciate you taking time out of your busy schedule to give us a rating on how we are doing! Thank you!"
AnaLia Morreira
October 26, 2024
"Had Kenneth Ross help me with my car insurance and he was wonderful! He made everything easy, was quick to respond, and was significantly cheaper than my old company. Thank you Kenneth!"
"Analia, thank you for allowing Kenneth II to handle your auto insurance needs! We appreciate your feedback and look forward to handling all your insurance needs! Have a great Day!"
Kathy Hayes
October 18, 2024
"Ken Ross-State farm is the BEST! Everyone I have spoke with there have been patient, kind and knowledgeable! Today I spoke with Ken Ross Jr. and I couldn't ask for a better person! He helped with getting me the best quote and he was super nice and helpful! I really appreciate everyone there with everything they have helped me with!! Thank you guys!!"
"Kathy, thank you for letting us know how we are doing! We would like to take care of your Fire and life insurance needs also. Again thanks!"
Jeff Hayes
September 1, 2024
"Cynthia was GREAT. Fast ,accurate,friendly and knows what she's doing."
"Jeff, thank you for letting us know how we are doing! We really appreciate your Feeback! Have a great day!"
Cherie Lee
August 31, 2024
"State Farm, Ken Ross office is always very helpful and professional. They do all they can to answer all questions and explain things."
"Cherie, thanks for your feedback it means a lot to us when our customers let us know how we are doing! Have a great day!"
Deborah Elfstrom
April 19, 2024
"Very professional. The person I needed to speak to was to be given a message to call me. I received a call back from Darlene who always answers me. Thanks group."
"Thanks for taking time, to let us know how we are doing in taking care of our customers!"
Kyle Keyes
March 21, 2024
"State Farm lied to me after I was rear ended and then cost me thousands."
"Kyle, please call us at 409.938.8591 so we can hear your concerns. We need more information. Kyle, after we checked our records it appears your policy was canceled in July 2023. Give us a call and we would be happy to discuss it with you. We await your call. Thanks!"
Tiffany
March 13, 2024
"Shea and Leona have been very helpful with my insurance process. I would definitely recommend Ken Ross State Farm in La Marque for your insurance needs."
"We would like to say "thank you" for letting us know how you feel about our Agency! Have a great day!"
Lesly Melendez
February 10, 2024
"Leona Murray is amazing, I have always had a great experience with everyone in office. Thank you so much for being so patient and very helpful through it all!"
"Thank you Lesly, for letting us know how we are doing!"
Mike Fish
February 8, 2024
"Team Members Leona & Shea were very helpful & kind. Leona stayed on the line for almost 2 hours, until she reached someone to help me in the Claims Department."
"Thanks, for letting us know how we are doing in regard to service! Have a great day!"
Tee Washington
January 26, 2024
"Lenora has great service can usually always get in touch with them and get different quotes !! Thank you !!!"
"We at the Ken Ross Agency thank you for allowing us to be your Agency of choice!"
Andre Fuselier
January 26, 2024
"I really appreciate Mrs. Leona that works at the Ken Ross State Farm n LaMarque TX.She has been so helpful to me....that is very much appreciated.Excellent customer service is hard to find....and she knock it's out of the park!"
"Thank you very much for your feedback! Have a Great Day!"
Antionette Long
January 26, 2024
"Excellent customer service from Shea and Leona!"
"Thank you very Much for letting us know how we are doing!"
Stef S.
January 24, 2024
"Top-notch service from Kendall and the team - they think on their feet and get the job done! Thank you for making this policy a breeze!"
"Stef, we would like to say "Thanks" for giving us your feedback!"
Electra James Inspirational Talks
January 20, 2024
"I would like to take this time to share my wonderful experience with State Farm. Especially, Leona, who supportede when I was experiencing damage to my home October 26,2023. She was there explaining things to me, reaching out to claims department, and being the voice for me during the entire experience. When you are going through anything with claims for home or auto insurance, this agency is a wonderful connection to have. Everyone greets you with a smile you can feel over the phone or in person. Grateful For You All!!!"
"Electra, thank you for letting us know how we are doing! We really appreciate your comments. Thanks!"
London Vee
January 5, 2024
"I absolutely love this location the service is amazing everyone is very helpful, friendly, and respectful. They have great prices that is affordable for everyone budget. Mr. Ken and his staff is simply the best!"
"Thank you for taking time to let us know how we are doing! Have a Great Day!"
Laurie Wright
November 28, 2023
"Ken Ross has been my agent for 35 years. His staff has always been amazing. I have come to expect great service but Leona M went above and beyond to help me. I called on Wednesday before Thanksgiving in a slight panic. She called me back at 4:30 and resolved my issue. That was above and beyond anything I could have expected. Thank you Ken for having such a caring, consistent team."
"Laurie, we want to say thank you for allowing us to serve for over 30 years and giving us your feedback on our service! We try and treat our customers as we want to be treated. Happy Holidays to you!"
Logan Marta
November 17, 2023
"I'm a 26 year old with a not so great driving history, and Ken Ross State Farm has offered me the lowest quote I received out of 5 different insurance companies, and my agent Kendahl has been extremely informative, patient, and helpful with any problems concerns or questions, as well as just being a genuinely fun person to talk to. Great customer service overall."
"Thanks for your feedback! We really appreciate you taking the time to let us know how we are doing!"
Joshua Roshal
November 7, 2023
"Darlene is incredibly helpful. Great location and people!"
"Thank you, Joshua for letting us know how we are doing on our service! We really appreciate your comments!"
Courtney Primm-Brown
October 17, 2023
"I am officially part of the good neighbor family!!! Thank you so much Kendahl!! I wish I would have called y'all first and saved myself the headache of dealing with other insurance companies all day. You were a delight to talk to and so very helpful in getting me the best quote possible and I can't thank you enough!! I look forward to having y'all as my insurance!!"
"Courtney, we welcome you to our agency! Thank you for your candor on how our agency is doing. Wishing you a great day and we look forward to handling all your insurance needs."
Kian Baki
October 16, 2023
"I called and spoke to Kendahl Ross to receive an insurance quote on a new vehicle. Kendahl went above and beyond to make sure all of my questions were answered. Not only that, he helped explain exactly how my policy and coverages would work for me. He was very patient, professional, and understanding of my situation and stayed after hours on the phone with me until I had no further questions. Kendahl is a stand-up guy and a great example of how insurance agents should treat their customers. I would recommend this insurance agency to anyone in the market for new insurance."
"Kian Baki thanks for taking time to let us know how we are doing from a customer's point of view! Have a great Day! "
Chris Hernandez
October 6, 2023
"Very friendly"
"Thank you!"